The illustrative scenario
A services business should distinguish billed revenue, collections and delivery cost when reviewing margins.
This is a planning illustration, not a client story or a promised result. Your transaction facts, entity and applicable rules can produce a different recommendation.
Identify what needs deciding
Useful MIS starts with a decision the founder needs to make, not a large dashboard.
An attractive report with inconsistent definitions can lead management to compare incompatible numbers.
Write the question in business terms and separate what you know from assumptions. The adviser should explain which missing facts could materially change the proposed approach.
Gather evidence for the decision
Prepare reconciled books, budgets, sales drivers and operational metrics with consistent definitions.
Build a dated record of the facts and explain any inconsistent records. Keep originals and identify the source of each estimate; forecasts and actual financial results should not be presented as the same thing.
Turn the assessment into an action plan
Agree metric definitions, connect financial and operational data and review variances each month.
Specify report frequency, commentary, forecast work and the responsibility for source-data quality.
For each action, agree its owner, dependency and completion evidence. Obtain approval before a material decision is implemented and plan for possible requests for additional records.
Check the result and continuing responsibilities
Keep metric definitions, the monthly report pack and a record of agreed management actions.
Which decisions will this report support and how do its totals reconcile to the books?
Review what remains outside the assignment, including future compliance and recordkeeping. Request advice tailored to the actual facts rather than using this illustration as an instruction to file or transact.
How to use this resource


